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Citizens Advice Harlow Energy Advice Service (funded by UKPN)

Citizens Advice Harlow, in partnership with UK Power Networks, offers a free, comprehensive energy advice service for all clients needing energy advice. Our advisers can perform benefit checks, access grants, provide fuel and fuel vouchers and give energy efficiency and low-carbon advice. Our Energy Advisers will also triage to our other energy teams if necessary.

Delivered by experienced advisers, the service provides:

  • Benefit Entitlement Checks: Ensuring you're receiving all the benefits you're eligible for.
  • Income Maximisation Support: Identifying additional income sources and financial support.
  • Assistance with Fuel Debt: Support in managing energy-related debts, including applications to trusts and foundations for potential debt relief.
  • Energy Efficiency Advice: Guidance on reducing energy consumption and improving home energy efficiency.
  • Access to Grants and Emergency Fuel Payments: Help in applying for grants for energy-saving improvements and emergency fuel support.
  • Energy Tariff Guidance: Advice on selecting the most cost-effective energy tariffs.
  • The service is especially beneficial for individuals responsible for paying utility bills and those experiencing or at risk of fuel poverty

For further details visit our WEBSITE or call us on 0808 189 6550 or email energy@harlowcitizensadvice.org.uk.

Who can use this service?

How are services delivered?

This service is more beneficial if users are responsbile for paying utility bills.

Face to face and by phone.

Energy Advice bills grants energy debt energy assessments fuel vouchers citizens advice CAB winter cold gas electricity benefit entitlement income maximisation fuel debt Energy efficiency emergency fuel priority service register energy energy support energy poverty home energy audits Advice/Advocacy Service

Citizens Advice Harlow Energy Advice Service (funded by UKPN)

energy@harlowcitizensadvice.org.uk

0808 189 6550

Citizens Advice Harlow, Floor 2, Westgate House,
Harlow
CM20 1YS

Monday to Friday
10:00 am to 4:00 pm

Service can be delivered by phone, video or email Service can be delivered face to face




Service last updated 29/01/2026
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