Skip to main content

Harlow Careline

Harlow Council's Careline service provides peace of mind for vulnerable people living in the Harlow area 24-hours a day, 365 days of the year. When the Careline alarm system is activated an experienced operator from the call monitoring centre will answer your call and request the appropriate assistance on your behalf, whether this is to call a member of your family, your GP, the emergency services or simply to offer advice.

Who can use this service?

How are services delivered?

Anyone who is vulnerable, living alone, disabled, elderly or at risk for any reason. For any age group, whether Council tenants or owner occupiers. It can also be used in shops, offices and for people working alone.

The Careline lifeline unit can be wall mounted or free standing and is linked to the alarm monitoring centre through the existing telephone line. A lightweight portable body worn pendant is also supplied, which should be worn when at home or in the garden, by pressing the pendant alarm button you will automatically instigate a call to the alarm monitoring centre.

careline telecare telephone monitoring assistance housing Lifeline falls prevention pendant alarm independent living

Harlow Careline

careline@harlow.gov.uk

01279 446361

Harlow Council, Civic Centre, The Water Gardens,
Harlow
CM20 1WG

Monday - Friday - 8.30am to 5pm

Service can be delivered by phone, video or email Service can be delivered at home




Service last updated 07/10/2025
}

©2026 Frontline, All rights reserved. Complies with International WCAG 2.2 AA accessibility standards. | The Code Guy