Citizens Advice Harlow
Citizens Advice Harlow provides free, independent, confidential and impartial support through accredited advice delivered by highly trained specialists. We help people build the knowledge and confidence they need to find their way forward, whoever they are and whatever their problem. Our teams provide information, advice and casework across a wide range of issues, including benefits, money, debt, housing, employment, relationship and family matters, legal and consumer issues, discrimination, immigration and energy. Where needed, we can also provide practical support making phone calls, drafting letters, helping to complete forms,
Our service is not a drop-in. Our office is open by appointment only, and appointments must be pre-booked by telephone.
When you contact us, we will complete a short initial assessment to understand what you need. After that, you may be offered one or more appointment options, including in-person at our office, by phone or video, or at one of our outreach locations across the community (subject to availability and suitability).
- Benefit specialist
- Macmillan welfare benefits caseworker, for clients with cancer or their carers
- DRO specialist
- Debt specialist
- Housing specialist
- Free 30 minute appointment with a solicitor
- Referral to another agency
- Energy specialists to provide practical tips on managing rising energy costs, making homes more energy-efficient, and helping residents save money on bills.
- Specialised support for Ukrainians living in Essex
For further details on the support we provide, visit our WEBSITE
Who can use this service?
How are services delivered?
Residents in the Harlow (West Essex) area
Get in touch by calling us for general or specialist advice. You can also chat with us online via our website.
Enquiry line (for existing clients with an active case):
01279 770189.
Adviceline 0808 278 7856
Energy Advice 08081896550
supervisors@harlowcitizensadvice.org.uk
Enquiry line (for existing clients with an active case): 01279 770189. Adviceline 0808 278 7856 Energy Advice 08081896550
Floor 2, Westgate House
Harlow
CM20 1YS
Most of our advice is delivered by phone. Our office is currently open only for pre-booked appointments that can be made via the telephone from Monday to Friday 10:00am - 4:00pm.
