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Citizens Advice Harlow

Citizens Advice Harlow provides a free, independent, confidential and impartial advice service. We give people the knowledge and confidence they need to find their way forward - whoever they are, and whatever their problem. We offer information and advice on issues such as benefits, money, debt, relationships, housing, employment, legal, consumer, discrimination, immigration and energy. We can also assist with making phone calls, writing letters, completing forms, negotiating on your behalf and directing you to other useful organisations.

Our office is currently open only for pre-booked appointments that can be made via the telephone from. You will have a short initial assessment after which you may be offered one or more of the following appointment options:

  • Benefit specialist
  • Macmillan welfare benefits caseworker, for clients with cancer or their carers
  • DRO specialist
  • Debt specialist
  • Housing specialist
  • Free 30 minute appointment with a solicitor
  • Referral to another agency
  • Energy specialists to provide practical tips on managing rising energy costs, making homes more energy-efficient, and helping residents save money on bills.
  • Specialised support for Ukrainians living in Essex

For further details on the support we provide, visit our WEBSITE

Who can use this service?

How are services delivered?

Residents in the Harlow area.

Get in touch by calling us for general or specialist advice. You can also chat with us online via our website.

Enquiry line (for existing clients with an active case):

01279 770189.

Adviceline 0808 278 7856

Energy Advice 08081896550

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Citizens Advice Harlow

supervisors@harlowcitizensadvice.org.uk

Enquiry line (for existing clients with an active case): 01279 770189. Adviceline 0808 278 7856 Energy Advice 08081896550

Floor 2, Westgate House
Harlow
CM20 1YS

Most of our advice is delivered by phone. Our office is currently open only for pre-booked appointments that can be made via the telephone from Monday to Friday 10:00am - 4:00pm.

Service can be delivered by phone, video or email Service can be delivered face to face




Service last updated 04/07/2025

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